Professional Front of House Security Services – The Perfect Welcome with Complete Protection

Create the right first impression while maintaining total site safety. Our SIA-licensed front-of-house officers represent your business with professionalism, courtesy and authority.

Our Front of House Security Services are designed to ensure a safe environment for your guests and staff.

Our commitment to excellence in Front of House Security Services ensures your environment is secure and welcoming.

The Face of Your Business – Secure, Professional, and Welcoming

Our Front of House Security Services ensure that your business is represented with professionalism and efficacy.

With comprehensive Front of House Security Services, we prioritise the safety of your guests.

With comprehensive Front of House Security Services, we prioritise the safety of your guests.

There’s a moment when someone steps into a building — that quiet pause before they speak to anyone, before they even know who runs the place.
In that moment, your front-of-house team becomes the entire identity of your business.

A warm welcome.
A sharp pair of eyes.
A calm professional who spots what most people miss.

At 2015 Security Services Ltd, our Front of House Security Officers don’t just greet visitors — they safeguard your image, protect your people, and maintain order with the confidence of seasoned professionals. Every officer is SIA-licensed, trained in manned guarding, and experienced in handling real-world situations in London’s busiest environments.

Your reception area is the first line of defence — and the first impression people never forget.

The essence of our Front of House Security Services lies in creating a safe atmosphere right from the entrance.

The essence of our Front of House Security Services lies in creating a safe atmosphere right from the entrance.

PLACES WE SECURE

Our Front of House Security Services encompass a variety of roles tailored to meet your specific needs.

Our Front of House Security Services encompass a variety of roles tailored to meet your specific needs.

Corporate offices

Government buildings

Healthcare centres

University reception points

Retail complexes

Residential buildings & concierge desks

Hotels & hospitality

Co-working spaces

Private events & VIP environments

WHAT OUR FRONT-OF-HOUSE SECURITY SERVICES INCLUDE

We take pride in our Front of House Security Services, which integrate hospitality with security expertise.

We take pride in our Front of House Security Services, which integrate hospitality with security expertise.

Our team blends security expertise with professional front-of-house etiquette, ensuring your reception remains welcoming, controlled, and safe.

Our Front of House Security Officers provide:

  • Visitor screening and ID verification

  • Access control and sign-in management

  • Concierge-style assistance

  • Professional meet-and-greet

  • CCTV and alarm awareness

  • Emergency response coordination

  • Conflict de-escalation and incident reporting

  • Delivery handling and contractor management

  • Lobby oversight during peak hours

  • Tailgating prevention (very common in busy buildings)

Every officer represents both your brand and your security posture — with visible confidence, sharp presentation, and discreet but vigilant protection.

Utilising our Front of House Security Services guarantees that your premises are monitored closely at all times.

Utilising our Front of House Security Services guarantees that your premises are monitored closely at all times.

LEGAL COMPLIANCE & INDUSTRY STANDARDS

We operate strictly under UK law and security regulations, ensuring clients remain fully compliant at all times.

Our officers meet:

  • SIA licensing requirements (Private Security Industry Act 2001)

  • BS 7499 – Static Site Guarding & Mobile Patrol Standards

  • BS 7858 – Vetting & Screening of Security Personnel

  • GDPR compliance for visitor data handling

  • Health & Safety protocols for public-facing environments

Your business is protected by a fully insured, fully vetted, fully compliant security team — with no shortcuts.

WHY FRONT OF HOUSE SECURITY MATTERS

Implementing Front of House Security Services can drastically reduce the risks faced by businesses today.

Front of House Security Services are essential for fostering a secure atmosphere for your clients.

Implementing Front of House Security Services can drastically reduce the risks faced by businesses today.

Front of House Security Services are essential for fostering a secure atmosphere for your clients.

In London, reception areas often feel calm — until, suddenly, they aren’t.

An unexpected visitor.
A suspicious individual is attempting to slip inside.
A situation that starts small but escalates faster than anyone expects.

Front of House Security is more than a welcome desk; it’s a real-time safeguard against:

  • Unauthorised access

  • Theft and internal risk

  • Workplace confrontations

  • Anti-social behaviour

  • Tailgating and opportunistic entry

  • Risks to staff or high-profile visitors

A trained officer can defuse tension before it becomes a problem — and often before anyone else realises what’s happening.

Our Front of House Security Services create a reliable layer of protection against unforeseen incidents.

Our Front of House Security Services create a reliable layer of protection against unforeseen incidents.

How We Works

Front of House Security Services: Where Presentation Meets Protection

Clients choose us because our officers are not just trained — they’re seasoned professionals with real-world experience in high-pressure environments.

Have any inquiry?

SIA-Licensed & DBS-Checked Officers
Customer-Service & Hospitality Trained
Smart Uniforms Matching Your Brand
24/7 Nationwide Coverage
Tailored Security & Reporting Plans
Rapid deployment across London & nationwide
Tailored front-of-house security packages
Clear reporting and transparency

Need emergency help? Call right away.

As part of our service, 2015 Security Services Ltd guarantees a thorough understanding of your security needs.

FAQs

frequently asked questions

These Front of House Security Services are essential in maintaining a peaceful environment for all.

When you choose our Front of House Security Services, you choose peace of mind for your staff and visitors.

These Front of House Security Services are essential in maintaining a peaceful environment for all.

When you choose our Front of House Security Services, you choose peace of mind for your staff and visitors.

A Front of House Security Officer manages both customer-facing duties and security tasks. They welcome visitors, verify identification, control access, monitor behaviour, prevent tailgating, respond to incidents, and ensure the reception area stays safe, calm, and professional.

A receptionist focuses on administration and customer service, while a Front of House Security Officer adds a trained security presence. They combine meet-and-greet hospitality with SIA-licensed protection, allowing them to deal with threats, suspicious behaviour, or emergencies.

Yes. Every officer we deploy is SIA-licensed and fully compliant with UK regulations. All personnel also undergo BS 7858 vetting, background checks, and continuous professional development.

Yes. Our officers receive conflict-management and de-escalation training. They know how to calm tense situations, set boundaries firmly, and take action if a visitor becomes disruptive or threatening.

Absolutely. We regularly supply Front of House Officers for corporate offices, reception desks, high-end residential buildings, and professional workspaces. Our team understands presentation, communication, and confidentiality.

Front of House Security is ideal for corporate offices, apartment buildings, hotels, government facilities, universities, hospitals, mixed-use buildings, and any environment with a visitor reception area.

Yes. Our officers are trained in access control systems, visitor management software, key-card handling, and manual sign-in processes. They ensure only approved individuals enter the premises.

Yes. Behavioural awareness is a core part of their role. Officers are trained to spot unusual conduct, prevent tailgating, and respond quickly to anything that doesn’t look right.

Yes. We provide daytime, evening, overnight, and weekend cover — including rotating shifts, holiday relief, and long-term static placements.

Yes. We can provide urgent and short-notice coverage depending on availability. Many clients use us for emergency cover, last-minute staffing issues, or unexpected security concerns.

Yes, as long as it fits within safe security practice. Duties may include greeting visitors, giving directions, handling deliveries, and assisting with telephone or reception tasks.

Yes. Instead of paying separately for a receptionist and security guard, many businesses choose a trained officer who can handle both roles — combining hospitality with protection.

Yes. We can match your building’s style, brand guidelines, or existing reception dress code — ensuring your security presence looks polished and professional.

Absolutely. Our team is trained in GDPR compliance and proper handling of visitor information, ensuring your building meets UK data-protection requirements.

You can call us directly on 0800 112 3232, request a quote through our website, or schedule a consultation. We’ll tailor a security package to fit your building’s needs.