Current MI5 threat level: SUBSTANTIAL

Key Holder Service in Nationwide | 24/7 Alarm Response & Secure Keyholding

Protect your premises day and night with trusted SIA-licensed keyholding officers.
We attend alarms, secure your property, and handle emergencies — so you don’t have to.

YOUR KEYS. YOUR SECURITY. OUR RESPONSIBILITY

It’s always the same story:
The alarm goes off in the middle of the night. Your phone lights up. A call from the monitoring centre. Your stomach tightens, because you already know what comes next — someone has to attend the site.

But who?
You? A member of staff? Someone who has no training and no protection?

Most businesses have had that moment:
Standing outside a dark building, unsure what’s waiting on the other side of the door.

That’s exactly when a professional key holding and alarm response service becomes invaluable.

At 2015 Security Services Ltd, we take that risk off your shoulders.
Our trained officers attend alarm activations, secure the premises, complete checks, and handle incidents — so you never have to put yourself or your staff in harm’s way.

Fast response.
Calm professionals.
Peace of mind, any time of day.

WHAT OUR KEY HOLDING & ALARM RESPONSE SERVICE INCLUDES

Our SIA-licensed officers provide rapid, reliable, round-the-clock protection for businesses, residential buildings and commercial premises.

Our services include:
  • 24/7 Alarm Response Attendance
    We respond quickly to all alarm activations — day, night, weekends, and bank holidays.

  • Professional Key Holding
    Secure storage of your keys in a fully insured control centre, ready for immediate dispatch.

  • Full Building Checks
    External and internal inspections during every alarm visit.

  • Emergency Incident Handling
    Officers assess risks, escalate appropriately, and coordinate with emergency services if needed.

  • Lock/Unlock Services
    Opening and closing your premises safely, reducing risk to staff.

  • Resetting Alarms
    Once safe, officers reset the alarm system and secure all entry points.

  • Detailed Attendance Reports
    After every activation, you receive a full digital report with actions taken.

  • Patrol Integration
    Combine key holding with mobile patrols for enhanced night-time security.

  • Contractor Access
    Providing authorised access to engineers, cleaners, or maintenance staff as required.

Every procedure is carried out with discipline, accuracy, and calm professionalism.

SECTORS & SITES WE SECURE

We provide key holding and alarm response for:

  • Offices & corporate buildings

  • Retail stores & shopping centres

  • Warehouses & industrial estates

  • Construction sites

  • Schools & colleges

  • Hospitality venues & restaurants

  • Medical facilities

  • Car parks & multi-storey sites

  • Residential blocks & gated communities

  • Small businesses & high-street premises

Whether it’s a single shop or a multi-site portfolio — we protect it.

LEGAL COMPLIANCE & SECURITY STANDARDS

We operate in full compliance with UK law and professional security standards:

  • SIA-licensed officers

  • BS 7984 – Key holding & response service standard

  • BS 7858 – Vetting & background screening

  • BS 7499 – Static guarding & patrol standards

  • UK GDPR / Data Protection Act 2018

  • Health & Safety at Work Act 1974

All alarms, keys, reports, and access logs follow strict security protocols.

WHY KEY HOLDING & ALARM RESPONSE IS ESSENTIAL

Real UK-specific problems:
  • Break-ins late at night

  • False alarms that waste your time

  • Vandalism or attempted forced entry

  • Unsafe conditions for staff attending alone

  • Police delays during peak times

  • Out-of-hours emergencies

  • Health and safety obligations for employers

Why businesses use our service:
  • Staff safety — no employee should attend an alarm in the dark.

  • Legal protection — employers must avoid sending staff into unsafe situations.

  • Consistent response — trained officers follow procedures that reduce risk.

  • Faster attendance — our responders are already on patrol and can reach you quickly.

  • Insurance compliance — many insurers prefer professional key holding.

Your peace of mind shouldn’t depend on who’s available at 2am.

Need emergency help? Call right away.

When an alarm goes off, seconds matter.
Put trained responders on the front line — and protect your staff from unnecessary risks.

How We Works

Key holding is a responsibility you don’t give to just anyone.

Have any inquiry?

SIA-licensed officers trained for alarm response
Secure, insured key storage facilities
Fast response times, 24/7
Accurate reporting you can rely on
Professional escalation procedures
Nationwide coverage with London rapid response
Integration with patrols, CCTV towers and on-site guarding
Short-notice deployment
Clear, competitive pricing

FAQs - Key holding and Alarm Response

frequently asked questions

Because trained security officers understand risk and know how to respond safely. Staff members should never be put in danger attending alarms alone.

We dispatch officers immediately. Response times vary by location, but London and major UK cities typically receive very fast attendance.

Yes. All keys are kept in an insurance-approved, controlled storage system with strict auditing and sign-out procedures.

They perform a full external check, then an internal sweep if necessary, look for signs of forced entry, reset the alarm, secure the building and send you a detailed report.

Yes — we integrate fully, providing on-site confirmation for activations and supporting remote monitoring centres.

Absolutely. We support retail chains, property portfolios, business parks and multi-location operations across the UK.