Protecting your store, your staff, your stock — and the customer experience.
Every retail store has “that moment”. A busy aisle. A distracted cashier. A customer lingering just a little too long around high-value stock. A sudden hush near the entrance… something’s off, but nobody’s quite sure what.
In retail, incidents rarely announce themselves loudly. They slip in quietly — a hidden item, a quick grab, a confrontation waiting to escalate.
That’s why professional retail security isn’t just useful… It’s essential.
At 2015 Security Services Ltd, our SIA-licensed retail security officers provide a steady presence that reduces theft, protects staff, reassures customers and strengthens your brand.
Visible when needed. Professional at all times. Calm under pressure.
Your store deserves security that understands the rhythm of retail.
We provide trained retail security officers who specialise in the fast-moving environment of UK retail.
Visible theft deterrence
A strong presence that stops shoplifters before they act.
Customer safety & reassurance
Officers positioned in high-risk zones for maximum visibility.
Shoplifting prevention & response
From covert surveillance to direct intervention.
Conflict management & de-escalation
Calming difficult situations before they escalate.
CCTV monitoring & incident escalation
Linking with your store’s control room.
Stock protection & high-value monitoring
Keeping an eye on the items thieves target most.
Age-restricted sales support
Observing verification requirements where appropriate.
Queue & crowd control during peak hours
Ensuring smooth customer flow.
Lone worker protection
Safeguarding staff during quieter shifts.
Accident, incident & emergency support
Helping with first aid response, evacuations, and safety events.
Customer service duties
Greeting visitors, providing guidance, improving the shopping experience.
Retail security isn’t just about loss prevention.
It’s about creating a safe, confident environment for shoppers and staff.
We provide retail security for:
Supermarkets
High-street stores
Shopping centres
Department stores
Retail parks
Fashion & clothing stores
Electrical & tech retailers
Pharmacies
Luxury boutiques
Cash-handling environments
Outlets & warehouse-style stores
24/7 convenience stores
Wherever people shop, security matters.
We operate in full compliance with UK law and retail security standards:
SIA Licensing
BS 7858 Vetting
BS 7499 Guarding Standards
Retail Loss Prevention Best Practice
Data Protection Act 2018 / GDPR
Health & Safety at Work Act 1974
Incident & Evidence Protocols
All officers follow strict reporting procedures and evidence-handling protocols suitable for retail environments.
The UK retail sector faces growing challenges:
Teams working in pairs or groups to steal high-value goods.
Frontline workers face increasing verbal and physical abuse.
Shrinkage affects margins more than ever.
Shoppers, trolleys, displays, and distractions create opportunities.
Deliveries, opening, and closing routines require added protection.
Shoppers feel safer in stores with a visible security presence.
Incidents quickly damage reputation.
Many insurers now encourage professional guarding.
A well-trained security officer can stop 90% of incidents before they start.
Loss prevention isn’t a luxury — it’s essential to keeping your business profitable and safe.
Yes — a visible professional presence significantly reduces theft and deters organised groups.
Yes. They receive conflict management and de-escalation training specific to retail environments.
Absolutely — we secure large shopping malls, individual units and retail parks.
Yes. Covert officers are available on request for high-risk stores.
Yes — opening, closing, deliveries, and overnight protection.
Yes. They can greet customers, guide visitors and support the overall shopping experience.
Often same-day or next-day, depending on location.
Retail environments require visible deterrence, customer awareness and confident intervention.
Keep your store safe, calm and professionally protected.
