The risks
What we plan for.
- 01
Tailgating, intruders and unauthorised access
- 02
Anti-social behaviour in shared areas
- 03
Parcel theft and vehicle crime
- 04
Out-of-hours incidents and alarm activations
Approach
How we approach residential & estates.
- 01
Assess
A site visit to map risks, access and hours.
- 02
Plan
Written instructions for every post and shift.
- 03
Brief
Officers briefed on the site and the sector.
- 04
Review
Supervision visits and regular reports.
Compliance
What buyers check.
- Concierge officers trained in customer service and security
- Visitor and contractor logs
- Clear reporting to managing agents
- Fire and emergency procedure awareness
The cover
